Frequently Asked Question

Answer: The bin for the Roomba® series Robot Vacuum is designed to be rinsed by hand only. It is not dishwasher safe and should only be cleaned by rinsing with warm water.

Answer : If Roomba® is running more quietly than it used to, or it is no longer picking up debris, the brushes may not be spinning, or the bin may need to be cleaned. Please clean the main rubber brushes, corner brush, and bin then test to see if the brushes are picking up to debris.

Answer: Use the following procedure to regularly clean the filter.

  • Press the bin release button on the back of the robot to remove the bin. The bin release tab has a bin icon on it.
  • Open the bin door to empty the bin. The bin door release button has a bin icon.
  • Grasp the side of the filter to remove the filter from the left side of the bin.
  • Shake off debris by tapping the filter against your trash container. Then, replace the filter.
  • Rinse out excess debris with warm water and allow the bin to dry. Ensure the bin is completely dry.
  • Place the filter back into the bin.
  • Slide the bin into the bin slot, securing it into place.

Answer : For optimal performance Inspect the Roomba e Series and Roomba i Series multi-surface brushes and cleaning head module at least once a week, and twice if you own pets.

Answer: There are two (2) types of pads available for purchase.

  • Single Use: Can be used for one (1) cleaning cycle, and then disposed of. A new pad should be installed for the next cleaning cycle
  • Washable: Can be used for a cleaning cycle, and then washed and reused multiple times.

Answer : The Braava jet™ m Series Robot Mop is intended to clean spaces no bigger than 400 ft2 (37 m2) when using Wet Mopping or Washable Wet Mopping Pads, and 1,000 ft2 (92 m2), Dry Sweeping, or Washable Dry Sweeping Pads.

Answer:

Roomba / Braava Type
Roomba® s series Roomba® s series Li-Ion Battery
Roomba® i series Roomba® i7 Lithium Ion 1800 mAh (Li-Ion) Battery
Roomba® 600 series Roomba® 600 Lithium Ion 1800 mAh (Li-Ion) Battery
Braava jet™ m series Braava jet® m series Li-Ion Battery

Answer : Roomba® – Charging time under normal conditions is at least 2 hours. For best results, use only the battery type compatible with your robot and ensure that it is an authentic iRobot Lithium Ion/NiMH battery that comes with Roomba or purchased from iRobot authorized dealers.

Braava jet™ m series – The battery will fully charge within 2 hours. Insert the fully charged battery into the robot.

Answer : With a full charge, Roomba® will clean for approximately the following times for different series under normal conditions, provided the room size is under 2000 sq. ft.

Wi-Fi connected Roomba® 600 Series will clean up to 90 minutes.

The Braava jet™ m Series Robot Mop is intended to clean spaces no bigger than 400 ft2 (37 m2) when using Wet Mopping or Washable Wet Mopping Pads, and 1,000 ft2 (92 m2), Dry Sweeping, or Washable Dry Sweeping Pads.

Answer : The iRobot® HOME App is designed for use on iOS devices running OS 12 or higher and Android devices running OS 7.0 or higher. It is not compatible with desktop operating systems, Windows Mobile OS or Kindle tablets/Fire OS. The iRobot® HOME App has not been tested for use with third party home automation apps. Experiences may vary.